Privacy Policy

When you submit our quote form or message us through the chat widget on this site, we may collect your name, email address, phone number, service address or city, vehicle details (year, make, model, condition), the services you are interested in, and anything else you choose to include in your message.

We use your information to respond to inquiries, prepare quotes, schedule and perform services, arrive at the correct location, process payment, and follow up about your appointment. With your consent, we may also send occasional promotional offers or reminders by SMS or email.

By providing your phone number through our chat widget or booking form and opting in, you agree to receive text messages from JT's Elite Car Care LLC related to your inquiry, appointment scheduling, and — where you have consented — promotions. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive marketing messages is not a condition of purchasing any service.

We use a third-party customer communication platform (a hosted chat widget and CRM) to receive messages, manage bookings, and send SMS or email. Information you submit through those tools is processed on our behalf under that provider's terms. We may also use standard hosting and analytics services to keep this website running.

We do not sell, rent or trade your personal information to third parties. We share it only with service providers who help us operate our business, or where required by law.

We keep customer records only as long as needed for service history, accounting and legal requirements. You may ask us to access, correct or delete your information, or to stop contacting you, by emailing us at any time.